Cancellation policy

Subscriptions:

  • When you subscribe, you'll receive automatic deliveries every 3 weeks, 5 weeks, 6 weeks, or 30 days, depending on the delivery frequency you select.
  • Your payment method will be securely stored and automatically charged for each recurring order.
  • Subscriptions renew automatically each billing cycle. You may cancel your subscription at any time to prevent future renewals.
  • Please note that once a subscription order has been processed, it cannot be canceled or refunded.

How to manage your own subscription:

  • You can manage your subscription via the Subscriber Portal and make changes to your subscription at any time including: skipping your next delivery, pausing, re-activating, canceling, changing order quantity, removing an item, adding a new item, changing an address and a payment method.
  • There is a new subscription email automatically sent to all new subscribers. You can manage your subscription from there or from the "Manage Subscription" option in the menu bar of our website; simply enter your email address to access your subscriber portal link.
  • If you have any further questions or concerns, please don’t hesitate to reach out to us.